There’s No Doubt Who The Bad Guys Are; Time to be Furious.
I’ve read with some interest people debating the potential for universal health care access in this country. Then I run accross this: Executives of three of the nation’s largest health insurers told federal lawmakers in Washington on Tuesday that they would continue canceling medical coverage for some sick policyholders… Note that these are POLICY holders–who [...]
June 21, 2009
Tags: common sense, Congress, customer service, health, insanity, money Posted in: Insane 
6 Comments
Too Little Too Late; lessons for every business
I’ve been thinking about customer service a lot lately. As someone who does/has done a lot of work and a lot of selling online, for many years now, and who also had aВ lot of (basically tortured interesting) experience working with the public face to face in retail,В I have a lot of experience with [...]
February 21, 2009
Tags: business, common sense, customer service, Ebay, economy, money, online auctions, Resources, sanity Posted in: Insane, Resources, Sane, Tips 4 Comments
