Critical Thinking is the Key

Having grown up in the USA, and been educated here, obviously nearly all of my experience is with American culture. Simply because of pure dumb luck, I was exposed through my work to some well-educated Americans who understood the importance of critical thinking, at the ripe old age of about 32, and who made a [...]

February 23, 2009  Tags: , , , , ,   Posted in: Sane  5 Comments

Too Little Too Late; lessons for every business

I’ve been thinking about customer service a lot lately. As someone who does/has done a lot of work and a lot of selling online, for many years now, and who also had aВ  lot of (basically tortured interesting) experience working with the public face to face in retail,В  I have a lot of experience with [...]

February 21, 2009  Tags: , , , , , , , ,   Posted in: Insane, Resources, Sane, Tips  4 Comments